Check the polarity of the cable and the power supply, connect them correctly. Disconnect the power supply from the mains for 3 minutes and connect the product correctly.
The product has been damaged by a higher load than indicated. The product must be replaced with a new one and connected to a 24V DC source.
Check if there is a short circuit along the 24V line and correct the connections.
Short circuit upstream of the power input. Only the power supply is affected. In this case, check the user’s guide and the power supply specifications.
Short circuit downstream of the power input. Actilum products may suffer internal damage that worsens their performance. Disconnect the power supply from the mains for 3 minutes, check the wiring and connect the product correctly.
The power supply is at the limit of its actual power because its capacity does not match the expected capacity. Replace with a higher power supply.
Lack of power: connect the product to a higher power source (W).
Check that the power supply is receiving power.
Inadequate voltage: connect the product to the power supply as indicated on the PCB connectors.